We’ve found a buyer for your home—congratulations! But in traditional estate agency practice, this is where service often slows down. Suddenly, you’re left doing your own sales progression, chasing solicitors, waiting on survey results, and navigating a web of uncertainty. At The Ivybridge Collection, we do things differently.
Our service doesn’t end when you accept an offer. Instead, we take full responsibility for the progression of the entire property chain your property is in — giving you visibility, regular updates, and the confidence that your sales process is progressing smoothly.
With our expert sales progressors on your side, you’ll spend less time chasing updates and more time preparing for your new home.
Moving home is often ranked among life’s most stressful experiences. The complexity of coordinating chains—ensuring every link is moving at the same pace—is where many sales fall apart. Solicitors take time to respond, surveys cause delays, and suddenly, a smooth sale becomes uncertain.
That’s why we’ve built an end-to-end sales progression service into our offering. Unlike many agents who hand you over to solicitors and step away, we stay actively involved, liaising with all parties in your chain, so you don’t have to.
This means:
Your solicitor and mortgage lender are essential, but we ensure they work to your timeline. No more chasing, no more uncertainty—just smooth, efficient progress towards your move.
At The Ivybridge Collection, your sales progressor acts as your dedicated chain manager—handling the details, all the process from end to end, solving problems, and keeping everything on track. Here’s how we do it:
Week 1: Building the Chain
We establish and confirm the full chain ASAP, contacting solicitors to ensure they are fully instructed and have all required documents. Solicitors often take up to 48 hours to respond—we chase promptly if they don’t as part of our sales progression process. We also call every other estate agency in the chain to get all the details. It’s a comprehensive and time consuming process.
Week 2: Ongoing Updates & Transparency
Once the chain is confirmed, we provide regular email notifications with live updates. You and your buyer will have complete visibility—so you always know exactly where things stand.
Ongoing Support & Weekly Chasing
We continue to push the chain forward, following up on key milestones ASAP:
As exchange and completion approach, we increase our contact frequency, ensuring your transaction doesn’t stall at the final hurdle.
It’s normal (and frustrating for a seller) for an estate agency step away after an offer is accepted. We don’t.
This enhanced service is already included in our commission fee, with no additional cost to you.
Additionally, if you need highly responsive and proven conveyancers, we can introduce you to recommended experts who match our high standards.
As your sale moves toward completion, we remain fully engaged in the process to ensure all parties are ready on time. We coordinate final details, anticipate last-minute issues, and ensure a smooth handover process.
At The Ivybridge Collection, you’re not just selling a property—you’re making a move, and we’re with you every step of the way.
