Legal and Compliance Overview

The Ivybridge Collection operates with a strong legal and compliance framework designed to protect clients, franchise partners and the wider brand. This page provides an overview of how compliance, governance and regulatory obligations are handled within the Franchise Partnership Programme.

The partnership based legal structure

Franchise partners operate through their own limited company under The Ivybridge Collection brand. All client billing is handled by Ivybridge HQ, ensuring clear financial processes and consistent client experience.

Regulation and professional standards

The Ivybridge Collection follows The Property Ombudsman code of practice, national advertising standards, consumer protection law, Anti Money Laundering requirements and all relevant estate agency regulations.

AML and onboarding

AML checks, ID verification, source of funds review and onboarding documentation are handled centrally by Ivybridge HQ. This ensures consistency and reduces risk for both clients and partners.

Insurance and liability

The brand maintains appropriate professional indemnity insurance, with coverage structured to protect the network. Partners are provided with guidance on supplementary insurance requirements for their own company.

Territory protection

Territory protection is defined in each agreement to ensure fairness and clarity. We only allocate territories where there is genuine potential for long term success and where expectations can be met on both sides.

For further detail on how the structure operates, visit the Partnership Model page or begin your application here.